Frequently Asked Questions
Orders & Shipping
Do you ship internationally?
No, we only ship to customers within the United States.
How do I cancel or change my order?
Once your order is placed and processed, we are unable to edit or cancel your order.
When will my order ship?
Your order will ship no later than the next business day after the order is placed.
Can I track my order?
Yes, we send you a shipping confirmation email with a tracking number once the order has been shipped.
How long does shipping take?
We ship all orders from our facility in New Jersey using USPS Ground Advantage, which typically takes 2-5 business days to arrive depending on your shipping address.
How much does shipping cost?
We offer free shipping on orders $50.00 and above and for all subscription orders. If you are making a one-time purchase below $50.00, we charge $5.00 for shipping.
My package was marked as delivered, but I did not receive it.
We are sorry to hear that. Please reach out to info@yournectar.com with your order number, and we will process a replacement shipment.
Is shipping discreet?
Yes, our billing, packaging, and mailing is 100% discreet.
Subscriptions
How do subscriptions work?
Subscriptions allow you to receive your products each month without having to worry about running out.
What are the benefits of a subscription?
Subscription orders have a discount as compared to one-time orders, and they are automatically shipped with free shipping.
How do I manage my subscription?
You can manage your subscription by logging into your account by clicking on the top right of our website. We also email you before each re-order is sent.
You can easily manage your shipping frequency, swap out products, or change your address from your account page.
How do I cancel my subscription?
You can cancel your subscription by logging into your account by clicking on the top right of our website.
Returns & Exchanges
Can I return or exchange an item?
Unfortunately, we cannot accept returns or exchanges due to our strict quality and safety protocols. We do, however, offer a 30-Day Money Back Guarantee on your first order.
What is your 30-Day Money Back Guarantee
We are confident in the science behind our products, which is why we are willing to offer a 30-day money back guarantee on our first order. To learn more, please visit this page.
Products
What makes your products different?
Our products are designed and dosed based on scientific and clinical literature.
We do not hide behind "proprietary blends" of ingredients so that you can see exactly what you are getting, which is research-backed doses designed to work.
Where are your products made?
Our products are made in the United States at an FDA-registered facility that is compliance with cGMP-certified by NSF.
"cGMP-certified" means that the facility adheres to the current Good Manufacturing Processes, which apply to the manufacturing of dietary supplements.
"NSF" is an independent public health organization that assesses compliance of dietary supplement manufacturers for compliance with cGMP.
Does your product contain any allergens?
All product ingredients are listed on our label. We do not certify that our products are free from any allergens.
Can I take these products if I am pregnant or breastfeeding?
You should consultant your healthcare provider before taking any products if you are pregnant, breastfeeding, or have a medical condition.
Should I take these products with food?
Yes, we recommend taking our products with food.
What is the shelf life of these products?
The expiration date of each product is printed on the bottom of the bottle, and we guarantee that each product will have at least 12 months of remaining shelf life at the time of delivery.
How should I store these products?
While there are no special storage requirements, we do recommend that you store them at room temperature and away from humidity.
References
How does pineapple improve taste?
There are 4 main reasons:
- it has an ideal balance between sugar types (glucose, fructose, and sucrose)
- it has a high acid content (citric & L-malic acid)
- it contains highly aromatic (good-smelling) compounds, which are detectable in body fluids after ingestion
- it contains Bromelain, which is an enzyme that has been extensively studied for its digestive and metabolic effects in humans, including the clearance of metabolic byproducts that contribute to the alkalinity and bitterness of bodily fluids
References:
- Pineapple Juice Nutritional Profile, Ivanova NN et al., Vopr Pitan. 2019;88(2):73-82
- Chemical Composition and Sensory Analysis of Fresh Pineapple Nectar, Nayyar P, Sharma R, Int'l J. of Chemical Studies. 2019;7(1):538-540
- Bromelain, Varilla C et al., Foods. 2021 Sep 23;10(10):2249
- Review of the Aroma Chemistry of Pineapple (Anasas comosus). George J et al., J. Agriculutral and Food Chemistry 2023;71(9)
- Potential of Industrial Pineapple (Anasas comosus (L.) Merrill) By-Products as Aromatic and Antioxidant Sources. Garcia AV et al. Antioxidants. 2021;10(11):1767
How does chlorophyllin reduce odor?
Chlorophyllin binds to odor-causing compounds like amines, sulfur, and indole compounds.
Trimethylamine (an example of an amine bound by chlorophyllin) is responsible for "fishy" body and vaginal odor.
Indoles and sulfur are byproducts of protein fermentation in the gut, which contribute to body and vaginal odor.
References:
- Effects of the dietary supplements, activated charcoal and copper chlorophyllin, Yamazaki H et al., Life Sci. 2004;74(22):2739-2747
- Biological activities of chlorophyll derivatives. Chernomorsky SA & Segelman AB, N J Med. 1988 Aug;85(8):669-73.
- Use of chlorophyllin in the care of geriatric patients. Young RW & Beregi Jr JS, J Am Geriatr Soc. 1980 Jan;28(1);46-7
- Antioxidant activity of chlorophylls and their derivatives. Lanfer-Marquez UM et al., Food Res Int. 2005;38(8-9):885-891
Female-Specific Benefits
Ashwagandha, Saffron, Cranberry PACs, and targeted probiotics, which are key ingredients in our For Her formulation have been clinically shown to:
- Improved sexual satisfaction, orgasm, and arousal
- Boost sex drive
- Enhanced vaginal lubrication
- Support urinary tract health
- Balanced vaginal flora
References:
- Efficacy and Safety of Ashwagandha (Withania somnifera) Root Extract in Improving Sexual Function in Women: A Pilot Study. Dongre S et al., Biomed Res Int. 2015 Oct 4;2015:284154
- Efficacy and Safety of Ashwagandha (Withania somnifera) Root Extract for Improvement of Sexual Health in Healthy Women: A Prospective, Randomized, Placebo-Controlled Study. Ajgaonkar A et al., Cureus 2022;14(10)30787
- Efficacy and safety of ashwagandha root extract on sexual health in healthy women: findings of a prospective, randomized, double-blind, placebo-controlled study. Mutha AS et al., Health Psychology 2025;12(1)
- Is Withania somnifera (Ashwagandha) a safe and effective treatment for reducing perimenopausal symptoms? Bryson S, The Australian Journal of Herbal and Naturopathic Medicine. 2025;37(3):120-127
- Crocus sativus (saffron) in the treatment of female sexual dysfunction: a three-center, double-blind, randomized, and placebo-controlled clinical trial. Kashani L et al. Avicenna J Phytomed 2022 May-Jun;12(3):257-268
- Saffron for treatment of fluoxetine-induced sexual dysfunction in women: randomized double-blind placebo-controlled study. Kashani L et al., Hum Psychopharmacol
. 2013 Jan;28(1):54-60 - The effect of saffron on sexual dysfunction in women of reproductive age. Rahmati M et al., Nursing Practice Today 2017;4(3)
- High dose versus low dose standardized cranberry proanthocyanidin extract for the prevention of recurrent urinary tract infection in healthy women: a double-blind randomized controlled trial. Babar A et al., BMC Urology 2021;44(21)
- Are High Proanthocyanidins Key to Cranberry Efficacy in the Prevention of Recurrent Urinary Tract Infection? Vostalova J et al., Phytother Res
. 2015 Oct;29(10):1559-67 - Effect of oral cranberry extract (standardized proanthocyanidin-A) in patients with recurrent UTI by pathogenic E. coli: a randomized placebo-controlled clinical research study. Singh I et al., International Urology and Nephrology, 17 Jun 2016, 48(9):1379-1386
- Dosage effect on uropathogenic Escherichia coli anti-adhesion activity in urine following consumption of cranberry powder standardized for proanthocyanidin content: a multicentric randomized double blind study. Howell AB et al., BMC Infectious Diseases 2010;10(94)
- Oral use of Lactobacillus rhamnosus GR-1 and L. fermentum RC-14 significantly alters vaginal flora: randomized, placebo-controlled trial in 64 healthy women. Reid G et al., FEMS Immunol Med Microbiol 2003 Mar 20;35(2):131-4
- Randomized, double-blind, placebo-controlled study of oral lactobacilli to improve the vaginal flora of postmenopausal women. Petricevic L et al., European J Obstetrics & Gynecology 2008 Nov; 141(1):54-57
- A Systems Biology Approach Investigating the Effect of Probiotics on the Vaginal Microbiome and Host Responses in a Double Blind, Placebo-Controlled Clinical Trial of Post-Menopausal Women. Bisanz JE et al., PLoS ONE 9(8): e104511
Male-Specific Benefits
Zinc & Ashwagandha, which are key ingredients in our For Him formulation have been clinically shown to:
- Enhance libido
- Improve orgasmic function & overall sexual satisfaction
- Increase total testosterone and DHEA-S
- Boost semen volume and improve sperm quality
References:
- Effect of standardized root extract of ashwagandha (Withania somnifera) on well‐being and sexual performance in adult males: A randomized controlled trial. Chauhan S et al., Health Sci Rep. 2022 Jul 20;5(4):e741
- Efficacy and safety of eight-week therapy with Ashwagandha root extract in improvement of sexual health in healthy men: Findings of a prospective, randomized, double-blind, placebo-controlled study. Mutha AS et al., J Ayurveda Integr Med. 2025 Jun 28;16(4):101155
- A Randomized, Double-Blind, Placebo-Controlled, Crossover Study Examining the Hormonal and Vitality Effects of Ashwagandha (Withania somnifera) in Aging, Overweight Males. Lopresti AL et al., Am J Mens Health. 2019 Mar 10;13(2):1557988319835985
- An investigation into the stress-relieving and pharmacological actions of an ashwagandha (Withania somnifera) extract
A randomized, double-blind, placebo-controlled study. Lopresti AL et al., Medicine 2019 Sep;98(37):p e17186 - Ashwagandha (Withania somnifera) and Its Effects on Well-Being—A Review. Wicinski M et al., Nutrients 2025;17(13):2143
- Withania somnifera improves semen quality by regulating reproductive hormone levels and oxidative stress in seminal plasma of infertile males. Ahmad MK et al., Fertil Steril 2010 Aug;94(3):989-96
- Clinical Evaluation of the Spermatogenic Activity of the Root Extract of Ashwagandha (Withania somnifera) in Oligospermic Males: A Pilot Study. Ambiye VR et al., Evid Based Complement Alternat Med. 2013 Nov 28;2013:571420
- Comparative evaluation of the effects of Withania somnifera with pentoxifylline on the sperm parameters in idiopathic male infertility: A triple-blind randomised clinical trial. Nasimi Doost Azgomi R et al., Andrologia 2018 Sep;50(7):e13041
- Withania somnifera (Indian ginseng) in male infertility: An evidence-based systematic review and meta-analysis. Durg S et al., Phytomedicine 2018;50:247-256
- Zinc status and serum testosterone levels of healthy adults. Prasad AS et al., Nutrition 1996 May;12(5):344-8
- Zinc levels in seminal plasma and their correlation with male infertility: A systematic review and meta-analysis. Zhao J et al., Scientific Reports 2016; 6:22386
- Effects of dietary zinc depletion on seminal volume and zinc loss, serum testosterone concentrations, and sperm morphology in young men. Hunt CD et al., Amer J Clinical Nutrition 1992;56(1):148-157