Frequently Asked Questions

Orders & Shipping

Do you ship internationally?

No, we only ship to customers within the United States.

How do I cancel or change my order?

Once your order is placed and processed, we are unable to edit or cancel your order.

When will my order ship?

Your order will ship no later than the next business day after the order is placed.

Can I track my order?

Yes, we send you a shipping confirmation email with a tracking number once the order has been shipped.

How long does shipping take?

We ship all orders from our facility in New Jersey using USPS Ground Advantage, which typically takes 2-5 business days to arrive depending on your shipping address.

How much does shipping cost?

We offer free shipping on orders $50.00 and above and for all subscription orders. If you are making a one-time purchase below $50.00, we charge $5.00 for shipping.

My package was marked as delivered, but I did not receive it.

We are sorry to hear that. Please reach out to info@yournectar.com with your order number, and we will process a replacement shipment.

Is shipping discreet?

Yes, our billing, packaging, and mailing is 100% discreet.

Subscriptions

How do subscriptions work?

Subscriptions allow you to receive your products each month without having to worry about running out.

What are the benefits of a subscription?

Subscription orders have a discount as compared to one-time orders, and they are automatically shipped with free shipping.

How do I manage my subscription?

You can manage your subscription by logging into your account by clicking on the top right of our website. We also email you before each re-order is sent.

You can easily manage your shipping frequency, swap out products, or change your address from your account page.

How do I cancel my subscription?

You can cancel your subscription by logging into your account by clicking on the top right of our website.

Returns & Exchanges

Can I return or exchange an item?

Unfortunately, we cannot accept returns or exchanges due to our strict quality and safety protocols. We do, however, offer a 30-Day Money Back Guarantee on your first order.

What is your 30-Day Money Back Guarantee

We are confident in the science behind our products, which is why we are willing to offer a 30-day money back guarantee on our first order. To learn more, please visit this page.

Products

What makes your products different?

Our products are designed and dosed based on scientific and clinical literature.

We do not hide behind "proprietary blends" of ingredients so that you can see exactly what you are getting, which is research-backed doses designed to work.

Where are your products made?

Our products are made in the United States at an FDA-registered facility that is compliance with cGMP-certified by NSF.

"cGMP-certified" means that the facility adheres to the current Good Manufacturing Processes, which apply to the manufacturing of dietary supplements.

"NSF" is an independent public health organization that assesses compliance of dietary supplement manufacturers for compliance with cGMP.

Does your product contain any allergens?

All product ingredients are listed on our label. We do not certify that our products are free from any allergens.

Can I take these products if I am pregnant or breastfeeding?

You should consultant your healthcare provider before taking any products if you are pregnant, breastfeeding, or have a medical condition.

Should I take these products with food?

Yes, we recommend taking our products with food.

What is the shelf life of these products?

The expiration date of each product is printed on the bottom of the bottle, and we guarantee that each product will have at least 12 months of remaining shelf life at the time of delivery.

How should I store these products?

While there are no special storage requirements, we do recommend that you store them at room temperature and away from humidity.

References

How does pineapple improve taste?

There are 4 main reasons:

  1. it has an ideal balance between sugar types (glucose, fructose, and sucrose)
  2. it has a high acid content (citric & L-malic acid)
  3. it contains highly aromatic (good-smelling) compounds, which are detectable in body fluids after ingestion
  4. it contains Bromelain, which is an enzyme that has been extensively studied for its digestive and metabolic effects in humans, including the clearance of metabolic byproducts that contribute to the alkalinity and bitterness of bodily fluids

References:

How does chlorophyllin reduce odor?

Chlorophyllin binds to odor-causing compounds like amines, sulfur, and indole compounds.

Trimethylamine (an example of an amine bound by chlorophyllin) is responsible for "fishy" body and vaginal odor.

Indoles and sulfur are byproducts of protein fermentation in the gut, which contribute to body and vaginal odor.

References:

Female-Specific Benefits

Ashwagandha, Saffron, Cranberry PACs, and targeted probiotics, which are key ingredients in our For Her formulation have been clinically shown to:

  • Improved sexual satisfaction, orgasm, and arousal
  • Boost sex drive
  • Enhanced vaginal lubrication
  • Support urinary tract health
  • Balanced vaginal flora

References:

Male-Specific Benefits

Zinc & Ashwagandha, which are key ingredients in our For Him formulation have been clinically shown to:

  • Enhance libido
  • Improve orgasmic function & overall sexual satisfaction
  • Increase total testosterone and DHEA-S
  • Boost semen volume and improve sperm quality

References: